As many of you know, our website was recently hacked. As a result of the attack part of the site has had to be re-built and it will take a few days to carry out the work and ensure that things are running safely. We have enlisted the help of a professional who has informed us that everything should be back to normal within a few days.
Because we take the issue of Internet security seriously, we have made the decision to temporarily block access to our main site (essentialelvis.com) whilst the work to repair it is being carried out. We apologies for the inconvenience.
Sadly, when these things happen, the rumours begin to circulate. We'd like to ensure everyone that there are absolutely no other problems in connection with the company, the publication of our magazine or our ability to offer you the usual professional and courteous service. Our website has been hacked - and that's it.
So, it's business as usual. Our website situation is a temporary issue that we are working on fixing. All other aspects of the business are running smoothly, as per normal, including our mail order department.
Obviously, over the next few days, you'll be unable to place orders or (re)subscribe through our website. May we invite you to call the office on 01903 525917 in order to process your purchase(s) and so that we can take care of any queries. Alternatively, email me directly at firstname.lastname@example.org.
I really appreciate your understanding and patience, and thank-you for the hundreds of emails of support and the messages of disgust that we were attacked in the first place. All the encouragement from around the world has been really enspiring.